Dropthought Enterprise App 4.1.0

Dropthought facilitates the collection of real-time and continuous feedback from consumers, providing its clients with valuable insights into customer needs and enabling them to address potential issues effectively.

The Dropthought mobile application is designed to enhance customers' understanding of consumer behavior. It empowers employees to receive instant feedback, keeping them informed about the concerns customers are raising regarding their business. Additionally, the app enables the monitoring of key performance indicators, such as Net Promoter Score (NPS), allowing staff to track and assess customer loyalty and satisfaction levels.

Moreover, the application offers advanced filtering options that enable employees to analyze customer feedback in depth, delivering substantial evidence regarding the primary drivers impacting their business performance.